What if I don't have a PlatinumTel online account, or I forgot my password?

You will have to access the PlatinumTel website from a PC to get access to your account. Simply go to www.ptel.com from any PC, then click "My Account". If you haven't used your online account before, create it by clicking "Register". If you forgot your account password, click "Forgot Password". Once you complete these steps on the website, you will be able to start using m.ptel.com.